SAP anun\u021b\u0103 c\u0103 Heineken, unul dintre cei mai mari produc\u0103tori de bere la nivel global, a implementat \u201eHoppy\u201d \u2013 un chatbot intern bazat pe inteligen\u021b\u0103 artificial\u0103 \u0219i dezvoltat pe SAP Business Technology Platform. Cu suportul SAP Datasphere \u0219i al func\u021bionalit\u0103\u021bilor Business AI, solu\u021bia ofer\u0103 acces instant la date \u00een timp real, automatizeaz\u0103 sarcini \u0219i \u00eembun\u0103t\u0103\u021be\u0219te semnificativ procesele interne, contribuind la o cultur\u0103 organiza\u021bional\u0103 mai eficient\u0103 \u0219i mai orientat\u0103 spre date.<\/p>\n\n\n\n
Activ\u0103 \u00een peste 70 de \u021b\u0103ri \u0219i cu o re\u021bea global\u0103 de peste 165 de fabrici de bere, Heineken \u0219i-a propus s\u0103 simplifice accesul la date, astfel \u00eenc\u00e2t angaja\u021bii s\u0103 poat\u0103 c\u0103uta \u0219i analiza rapid informa\u021biile, \u00een limba preferat\u0103. Hoppy, un chatbot bazat pe inteligen\u021b\u0103 artificial\u0103, construit pe SAP Business Technology Platform (SAP BTP), r\u0103spunde exact acestei nevoi \u0219i marcheaz\u0103 un pas important \u00een angajamentul Heineken de a eficientiza procesele interne \u0219i de a responsabiliza echipele prin tehnologie.<\/p>\n\n\n\n
\u201eDecizia Heineken de a utiliza SAP Business AI pentru chatbot-ul s\u0103u intern exemplific\u0103 o abordare inovatoare pentru a reimagina eficien\u021ba opera\u021bional\u0103 \u0219i responsabilizarea angaja\u021bilor. Suntem m\u00e2ndri s\u0103 vedem c\u0103 tehnologia noastr\u0103 faciliteaz\u0103 o comunicare intern\u0103 armonioas\u0103 \u0219i schimbul de informa\u021bii pentru un brand global at\u00e2t de emblematic\u201d, a declarat Manos Raptopoulos, Chief Revenue Officer pentru APAC, EMEA \u0219i MEE la SAP.<\/p>\n\n\n\n
Prin utilizarea proces\u0103rii avansate a limbajului natural cu date din mai multe sisteme, Hoppy elimin\u0103 nevoia de c\u0103ut\u0103ri manuale care consum\u0103 mult timp \u0219i permite utilizatorilor s\u0103 se concentreze pe sarcini mai strategice \u0219i mai de impact. Prin intermediul solu\u021biei SAP Datasphere, compania dispune acum de un model de date unificat care \u00eembun\u0103t\u0103\u021be\u0219te accesul la date \u0219i capacitatea de extindere. \u00cen plus, func\u021bionalitatea generative AI hub integrat\u0103 cu SAP BTP permite chatbot-ului Hoppy o interogare \u00een limbaj natural, vizualizare \u0219i acces mai sigur la date.<\/p>\n\n\n\n
\u201eConstruirea \u0219i integrarea agen\u021bilor nu este \u00eentotdeauna o c\u0103l\u0103torie u\u0219oar\u0103. Mai sunt \u00eenc\u0103 multe de descoperit. Dar, a\u0219a cum spunem noi \u00een echip\u0103: \u201eDon’t worry, be Hoppy!\u201d, a declarat Andre van Schuijlenburg, director al departamentului de gestionare global\u0103 a proceselor la Heineken.<\/p>\n\n\n\n
De c\u00e2nd Hoppy a fost introdus \u00een cadrul unor platforme precum Microsoft Teams, Heineken a observat c\u0103 timpul necesar personalului specializat \u00een extragerea informa\u021biilor a sc\u0103zut de la 15 minute la 1 minut. Cu func\u021bionalit\u0103\u021bile SAP Business AI ce stau la baza Hoppy, Heineken exploreaz\u0103, de asemenea, automatizarea sarcinilor repetitive pentru a \u00eembun\u0103t\u0103\u021bi procesele de business \u0219i a eficientiza comunicarea \u0219i procesul decizional. \u00cen plus, cu o vizualizare unificat\u0103 a datelor sale, Hoppy poate semnala acum lipsa informa\u021biilor privind centrele de costuri \u00een cadrul comenzilor de achizi\u021bii, promov\u00e2nd eficien\u021ba \u0219i acurate\u021bea.<\/p>\n\n\n\n
\u00cen calitate de lider global \u00een domeniul aplica\u021biilor pentru \u00eentreprinderi \u0219i al inteligen\u021bei artificiale \u00een business, SAP (NYSE: SAP) se afl\u0103 la punctul de leg\u0103tur\u0103 dintre afaceri \u0219i tehnologie.<\/p>\n","protected":false},"excerpt":{"rendered":"
SAP anun\u021b\u0103 c\u0103 Heineken, unul dintre cei mai mari produc\u0103tori de bere la nivel global, a implementat \u201eHoppy\u201d \u2013 un chatbot intern bazat pe inteligen\u021b\u0103 artificial\u0103 \u0219i dezvoltat pe SAP Business Technology Platform. Cu suportul SAP Datasphere \u0219i al func\u021bionalit\u0103\u021bilor Business AI, solu\u021bia ofer\u0103 acces instant la date \u00een timp […]<\/p>\n","protected":false},"author":1,"featured_media":597,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,2],"tags":[],"_links":{"self":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/1343"}],"collection":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/comments?post=1343"}],"version-history":[{"count":1,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/1343\/revisions"}],"predecessor-version":[{"id":1344,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/1343\/revisions\/1344"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/media\/597"}],"wp:attachment":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/media?parent=1343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/categories?post=1343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/tags?post=1343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}