SAP SE a anun\u021bat c\u0103 Cirque du Soleil Entertainment Group, lider global \u00een divertisment live, a implementat un asistent pentru facturare bazat pe inteligen\u021b\u0103 artificial\u0103, pentru a simplifica \u0219i eficientiza opera\u021biunile din zona de pl\u0103\u021bi c\u0103tre furnizori. Datorit\u0103 SAP Business AI \u0219i construit pe SAP Business Technology Platform, asistentul ofer\u0103 deja timpi de r\u0103spuns mai rapizi, o experien\u021b\u0103 \u00eembun\u0103t\u0103\u021bit\u0103 pentru furnizori \u0219i o automatizare fluent\u0103 \u00een mai multe limbi.<\/p>\n\n\n\n
Cu 38 de spectacole \u00een ora\u0219e din \u00eentreaga lume \u0219i aproape 4.000 de arti\u0219ti \u0219i angaja\u021bi din 80 de \u021b\u0103ri, opera\u021biunile Cirque du Soleil sunt la fel de dinamice ca reprezenta\u021biile sale. Gestionarea a peste 70.000 de facturi de la furnizori \u00een fiecare an \u2013 \u00een special a celor din partea partenerilor care sus\u021bin turneele \u0219i spectacolele reziden\u021biale \u2013 a pus o presiune tot mai mare asupra echipei de pl\u0103\u021bi. Aproape 40% dintre solicit\u0103ri provin de la furnizori care cer actualiz\u0103ri privind statusul facturilor, iar aceste r\u0103spunsuri \u00eent\u00e2rziau frecvent din cauza vizibilit\u0103\u021bii reduse \u0219i proces\u0103rii manuale.<\/p>\n\n\n\n
Pentru a solu\u021biona aceast\u0103 problem\u0103, Cirque du Soleil a apelat la SAP Business AI. Noul asistent pentru facturi, bazat pe inteligen\u021b\u0103 artificial\u0103, automatizeaz\u0103 procesarea \u0219i r\u0103spunsul la e-mailurile legate de facturi. Acesta analizeaz\u0103 mesajele primite \u00een orice limb\u0103, identific\u0103 tipul solicit\u0103rii, extrage detaliile facturii, stabile\u0219te statusul acesteia \u0219i chiar detecteaz\u0103 tonalitatea mesajului, prioritiz\u00e2nd cererile care necesit\u0103 interven\u021bie rapid\u0103. Ulterior, asistentul genereaz\u0103 un r\u0103spuns propus \u00een englez\u0103 \u0219i francez\u0103, reduc\u00e2nd timpul mediu de solu\u021bionare de la 30 de minute la doar dou\u0103 minute per solicitare.<\/p>\n\n\n\n
\u201eC\u0103utarea \u00eendelungat\u0103 pentru a identifica statusul pl\u0103\u021bii unei facturi \u0219i motivul \u00eent\u00e2rzierii era cople\u0219itoare\u201d, a declarat Philippe Lalumi\u00e8re, vicepre\u0219edinte IT, Cirque du Soleil Entertainment Group. \u201eAveam nevoie de o abordare mai eficient\u0103, iar SAP Business AI ne-a oferit un r\u0103spuns pur \u0219i simplu uimitor.\u201d<\/p>\n\n\n\n
Asistentul utilizeaz\u0103 SAP HANA Cloud pentru a stoca \u0219i procesa datele structurate extrase din e-mailurile primite, \u00eempreun\u0103 cu rezultatele analizelor \u0219i r\u0103spunsurile generate. Funda\u021bia SAP AI Core sus\u021bine automatizarea inteligent\u0103, permi\u021b\u00e2nd asistentului s\u0103 detecteze nivelul de urgen\u021b\u0103, tonalitatea \u0219i chiar cauzele principale ale \u00eent\u00e2rzierilor la plat\u0103. Acest lucru a redus drastic volumul de munc\u0103 manual \u0219i a \u00eembun\u0103t\u0103\u021bit satisfac\u021bia furnizorilor.<\/p>\n\n\n\n
\u201ePe m\u0103sur\u0103 ce colabor\u0103m cu Cirque du Soleil, este extraordinar s\u0103 vedem cum tehnologia optimizeaz\u0103 opera\u021biunile \u0219i ajut\u0103 organiza\u021biile s\u0103 se concentreze \u0219i mai mult pe ceea ce fac cel mai bine \u2013 s\u0103 ofere experien\u021be memorabile\u201d, a declarat dr. Philipp Herzig, Chief Technology Officer \u0219i Chief AI Officer, SAP SE. \u201eAcesta este un exemplu perfect despre cum datele \u0219i AI pot deschide drumul at\u00e2t c\u0103tre creativitate, c\u00e2t \u0219i c\u0103tre eficien\u021b\u0103.\u201d<\/p>\n\n\n\n
Principalele beneficii includ:<\/p>\n\n\n\n
Cu aceast\u0103 inova\u021bie, Cirque du Soleil continu\u0103 s\u0103 fie un lider nu doar \u00een lumea spectacolelor live, ci \u0219i \u00een excelen\u021ba opera\u021bional\u0103. SAP r\u0103m\u00e2ne un partener de \u00eencredere \u00een acest parcurs, sprijinind compania s\u0103 \u00ee\u0219i extind\u0103 amprenta global\u0103, men\u021bin\u00e2nd \u00een acela\u0219i timp agilitatea \u0219i capacitatea de reac\u021bie.<\/p>\n\n\n\n
\u00cen calitate de lider global \u00een domeniul aplica\u021biilor enterprise \u0219i al inteligen\u021bei artificiale pentru business, SAP (NYSE: SAP) se afl\u0103 la intersec\u021bia dintre afaceri \u0219i tehnologie. De peste 50 de ani, organiza\u021biile au avut \u00eencredere \u00een SAP pentru a valorifica tot ceea ce au mai bun, reunind opera\u021biunile critice de business care acoper\u0103 finan\u021bele, achizi\u021biile, resursele umane, lan\u021bul de aprovizionare \u0219i experien\u021ba clien\u021bilor.<\/p>\n","protected":false},"excerpt":{"rendered":"
SAP SE a anun\u021bat c\u0103 Cirque du Soleil Entertainment Group, lider global \u00een divertisment live, a implementat un asistent pentru facturare bazat pe inteligen\u021b\u0103 artificial\u0103, pentru a simplifica \u0219i eficientiza opera\u021biunile din zona de pl\u0103\u021bi c\u0103tre furnizori. Datorit\u0103 SAP Business AI \u0219i construit pe SAP Business Technology Platform, asistentul ofer\u0103 […]<\/p>\n","protected":false},"author":1,"featured_media":2169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,2],"tags":[],"_links":{"self":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/2168"}],"collection":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/comments?post=2168"}],"version-history":[{"count":1,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/2168\/revisions"}],"predecessor-version":[{"id":2170,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/posts\/2168\/revisions\/2170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/media\/2169"}],"wp:attachment":[{"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/media?parent=2168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/categories?post=2168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oraexacta.net\/blog\/wp-json\/wp\/v2\/tags?post=2168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}